Call
Read out the 10 digits and the amount you want added. The person on the phone repeats the number and names the total before you pay.
+971 50 673 2941Al Bateen, Abu Dhabi
bus card recharge, top up bus card, hafilat recharge Al Bateen desk, Abu Dhabi
This bus card recharge is for the contactless card people tap on Abu Dhabi public buses. Call the desk in Al Bateen, or come to the street address, and have the 10-digit number ready. The desk confirms the amount with you before you pay.
Call or visit to top up bus card
The request is a conversation. You do it by phone or in person at the desk.
Visit
Bring the card to 6 Zayed The First Street, Al Bateen. The desk is open Sunday to Thursday, 09:00–18:00, Abu Dhabi time.
Visit the deskThe number printed on the card
A Hafilat card is the contactless card used on Abu Dhabi public buses. The number you need is printed on the card itself.
Ten digits
The number has 10 digits. On the card they are grouped as four, then four, then two.
Number shape
While you read it, the groups look like 0000 0000 00. That is the shape, not a sample balance.
On the bus
Credit sits on the card. You tap the card when you board an Abu Dhabi public bus.
Whose card
Your own card, or a card you are topping up for someone in Abu Dhabi.
What to have ready for a Hafilat recharge
Three things are enough. You say them on the call, or you bring them to the desk.
- The 10-digit number printed on the card.
- The amount in AED you want added.
- A phone number or email so the desk can reach you if the line drops.
How a Hafilat recharge is arranged
- 1
Reach the desk
Call or come to Al Bateen during open hours.
- 2
Give the number and the amount
The desk reads the 10 digits back. You say the amount you want on the card.
- 3
Hear the total
Any fee is included in the total you hear before you pay. You can stop there at no charge.
- 4
Pay, then ride
You pay by card once the total is clear. After that, the credit is processed onto the bus card.
Hours at the Al Bateen desk
A message or a call outside these hours is answered on the next working day. You can still leave the card number and the amount you have in mind.
Sunday–Thursday, 09:00–18:00 (Abu Dhabi time)
The number is on the card
When you have the 10 digits, the call takes a few minutes. The visit is at the address below.